Associate Director, Operations (SHS193) in New York, NY at Volunteers of America Greater New York

Date Posted: 9/8/2020

Job Snapshot

Job Description

Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey.

VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth. 

VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work. 

Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school.

The Associate Director of Operations, under the supervision of the Director of Program Services, is responsible for the management of operation functions to include food service, housekeeping, repairs and improvements, transportation and linen and supply.
Minimum Qualifications:
The position requires a Bachelor’s Degree and five years of relevant experience including two years in a supervisory capacity. Excellent communication skills, word processing and spreadsheet computer skills required.
Supervisory Role:This position has supervisory responsibilities
Principal Responsibilities: 
  1. Manage assigned departments for quality operational services
  2. Ensure facility complies with all applicable laws and regulations. Coordinate with funder on assigned projects.
  3. Manage department staff.
  4. Manage department budget and purchasing activities.
  5. Perform other related tasks as required.

Expected Results of Principal Responsibilities:
  1. Operations department services are of high quality and support the program.
  2. Facilities are safe and in compliance with regulatory agencies.
  3. Staff is skilled, productive, flexible, and enjoy job satisfaction.
  4. Costs are maintained within program budget. Purchasing activities comply with organizational procedures.
  5. Related duties are performed completely, on time and accurate. 

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

Other details

  • Job Family Assistant/Associate Director
  • Job Function Administrative
  • Pay Type Salary
  • Required Education Bachelor’s Degree
  • Job Start Date Tuesday, September 8, 2020