Community Care Liaison (JNSP540) in Queens, NY at Volunteers of America Greater New York

Date Posted: 3/26/2021

Job Snapshot

  • Employee Type:
  • Location:
    Queens, NY
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey.

VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth.

VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work.

Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school.

The Community Care Liaison is responsible for identifying and developing strategic linkages with community-based organization to enhance on-site services provided to program clients. The Community Care Liaison, also designs and implements groups and presentations for clients and providers.


Bachelor’s Degree require 2 years’ experience in community linkage services. Must be able to work well independently. Must be organized, detail-oriented, and responsive to work deadlines. Must be flexible due to the Program is residential in nature and requires 24-hour coverage.


  1. Complete intake assessments and client orientation.
  2. Ensure the quality and satisfaction of linkages within the community.
  3. Provide opportunities for corporations and community groups to support Volunteers of America and conduct presentations on Volunteers of America to these groups.
  4. Link clients to community resources.
  5. Design and facilitate client groups & workshops.
  6. Assist in provision of direct care services and administrative support to program.
  7. Provide aftercare to assigned clients who have been placed/discharged from the facility.
  8. Perform other related tasks as assigned.

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

Other details

  • Job Family Case Manager
  • Job Function Program Services
  • Pay Type Hourly
  • Required Education Bachelor’s Degree
  • Job Start Date Monday, October 12, 2020

Apply Now