Outreach Worker (LOP937) in Queens, NY at Volunteers of America Greater New York

Date Posted: 11/24/2019

Job Snapshot

  • Employee Type:
  • Location:
    Queens, NY
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

Volunteers of America, Inc. (VOA, Inc.) is a national, faith-based human services organization that was founded in New York City in 1896 and has remained at the forefront of social service ever since, helping individuals and families in need overcome obstacles to living safe, healthy and productive lives in the community. The largest of the affiliates, Volunteers of America-Greater New York (VOA-GNY) serves tens of thousands of men, women, and children in need every year, through 80 programs staffed by 1,300 skilled and dedicated staff, throughout New York City, Westchester County and Northern New Jersey.

VOA-GNY’s life-changing, often life-saving work impacts the lives of individuals and families who are homeless and those at risk of homelessness, families recovering from domestic violence, children with developmental delays, individuals living with HIV/AIDS or behavioral health issues, older adults and veterans struggling to reintegrate. VOA, Inc. is one of the largest providers of permanent, supportive housing in the United States. VOA-GNY is the largest provider of supportive housing for veterans in New York, and is committed to addressing the needs of the community with compassion, creativity, respect, and therapeutic models that inform our work.

The outreach worker actively engages homeless men and women in conversation, gains their confidence, assess current status, and assists them in obtaining alternate shelter.


High school diploma and two years related experience or associates degree and one year experience with a similar population.  Mental health/substance abuse experience preferred. Must have a valid NYS Driver's License.


  1. Engage homeless men and women in an effort to gain their acceptance of alternate shelter and other needed services.

  2. Observe homeless men and women for indication of major problems (alcohol, substance abuse, psychiatric disorder, physical disability) which would impact on the type of appropriate shelter.

  3. Attempt to obtain information from clients as to their past history, especially their involvement with programs in the past which might be appropriate for them to return to.

  4. Assist in process of placement, including providing transportation to clients.

  5. Oversee the work of the case aides.

  6. Respond to emergencies while off duty.

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled.