Peer Specialist (JNSP411) in Queens, NY at Volunteers of America Greater New York

Date Posted: 6/25/2020

Job Snapshot

  • Employee Type:
  • Location:
    Queens, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey.

VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth. 

VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work. 

Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school.

The Peer Specialist will assist the program in providing treatment services by engaging clients to further their acceptance of services and aids staff in understanding the clients’ issues.  Along with the team as a whole, provides follow up services to assure compliance with the service plan.  Acts as a role model for the population serviced.


A High School Diploma or General Equivalency. Life experience with the service systems utilized by the target population.  Must be flexible due to the Program is residential in nature and requires 24-hour coverage, and the assignment of staff to each shift is guided by criteria developed to meet the needs of the specific individual program. Valid Driver’s License preferred.


  1. Assist the team in giving clients information about the program and it’s benefits.

  2. Assist with obtaining necessary client information to ensure appropriate services.

  3. Participate in case conferences, schedule appointments for clients and follow-up on appointment attendance.

  4. Facilitate or co-facilitate groups and workshops.

  5. Escort clients to appointments/referrals and assist with transportation.

  6. Performs related duties as requested.

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.