Sector Director of Behavioral Health Housing (SHO135) in New York, NY at Volunteers of America Greater New York

Date Posted: 12/1/2019

Job Snapshot

Job Description

Volunteers of America, Inc. (VOA, Inc.) is a national, faith-based human services organization that was founded in New York City in 1896 and has remained at the forefront of social service ever since, helping individuals and families in need overcome obstacles to living safe, healthy and productive lives in the community. The largest of the affiliates, Volunteers of America-Greater New York (VOA-GNY) serves tens of thousands of men, women, and children in need every year, through 80 programs staffed by 1,300 skilled and dedicated staff, throughout New York City, Westchester County and Northern New Jersey.

VOA-GNY’s life-changing, often life-saving work impacts the lives of individuals and families who are homeless and those at risk of homelessness, families recovering from domestic violence, children with developmental delays, individuals living with HIV/AIDS or behavioral health issues, older adults and veterans struggling to reintegrate. VOA, Inc. is one of the largest providers of permanent, supportive housing in the United States. VOA-GNY is the largest provider of supportive housing for veterans in New York, and is committed to addressing the needs of the community with compassion, creativity, respect, and therapeutic models that inform our work.

The Sector Director of Behavioral Health Housing is responsible for the overall clinical, programmatic and administrative leadership of our Behavioral Health Residential Programs. Our Housing Programs serve Transition Age Youth (TAY) and adults who have a history of mental health issues and homelessness. S/he will be responsible for providing supervision to the Program Directors ensuring quality service provision, program adherence, crisis management and clinical consultation. In collaboration with a multidisciplinary team, the Sector Director will ensure the highest standards of practice including following the Office of Mental Health (OMH) 595 regulations, best practices as well as ensuring the fiscal viability of the programs.

In addition, S/he will establish and maintain relationships with the community, government representatives and service providers enhancing linkages for our residents. S/he will ensure quality services are delivered in accordance with Volunteers of America-GNY standards as well as regulatory guidelines.

The Sector Director is an essential member of the Senior Management team who will also assist in grant writing to expand service opportunities. 


The position requires a minimum of an LMSW, however a LCSW is preferred with a minimum of five years of related experience; three years to include supervisory experience in a residential setting.


1. Manage programs for quality, consistency and accountability.
2. Promote a culture of high performance and Continuous Quality Improvement (CQI).
3. Ensure all internal and external regulatory requirements are met.
4. Manage program personnel including supervision, training and the development of talent.
5. Participate in the recruitment process.
6. Manage incident reporting.

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled.