Shift Supervisor (GHS604) in Valhalla, NY at Volunteers of America Greater New York

Date Posted: 9/9/2020

Job Snapshot

  • Employee Type:
  • Location:
    Valhalla, NY
  • Job Type:
  • Experience:
    At least 1 year(s)
  • Date Posted:

Job Description

Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey.

VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth. 

VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work. 

Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school.

Shift Supervisor (GHS604)



The shift supervisor is responsible for overall operations of the program or facility during his/her assigned shift.  On evening, nights, holidays and weekend shifts, these duties may be expanded to include supervision of ancillary staff.



The position requires a college degree and one year relevant work experience or an associates degree or 60 college credits and three years relevant work experience.



1.               Supervise personnel working the same shift.

2.               Supervise safety and incident management system, including contracted security guards as applicable.

3.               Supervise delivery of program services, including intake, bed assignments, collecting census information.

4.               Supervise facility maintenance and cleaning staff on evening, night, holiday and weekend shifts as assigned.

5.               Manage community relations and communicate with relevant authorities as needed. 

6.               Perform related tasks as needed.


1.               Shift staff are appropriately supervised.

2.               Program facilities are safe and incident reporting is timely and accurate.

3.               Clients receive accommodations and services in accordance with established procedures.

4.               The facility is well maintained, clean and in good repair.

5.               Contact with the local community is well managed.

6.               Related tasks are performed completely, on time and

accurately. Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

Other details

  • Job Family Shift Supervisor
  • Pay Type Salary