Social Worker/Client Care Coordinator (CSS438) in New York, NY at Volunteers of America Greater New York

Date Posted: 11/27/2019

Job Snapshot

Job Description

Volunteers of America, Inc. (VOA, Inc.) is a national, faith-based human services organization that was founded in New York City in 1896 and has remained at the forefront of social service ever since, helping individuals and families in need overcome obstacles to living safe, healthy and productive lives in the community. The largest of the affiliates, Volunteers of America-Greater New York (VOA-GNY) serves tens of thousands of men, women, and children in need every year, through 80 programs staffed by 1,300 skilled and dedicated staff, throughout New York City, Westchester County and Northern New Jersey.

VOA-GNY’s life-changing, often life-saving work impacts the lives of individuals and families who are homeless and those at risk of homelessness, families recovering from domestic violence, children with developmental delays, individuals living with HIV/AIDS or behavioral health issues, older adults and veterans struggling to reintegrate. VOA, Inc. is one of the largest providers of permanent, supportive housing in the United States. VOA-GNY is the largest provider of supportive housing for veterans in New York, and is committed to addressing the needs of the community with compassion, creativity, respect, and therapeutic models that inform our work.

The Client Care Coordinators will enhance existing services to include a thorough assessment of families’ long term goals at intake and development of service plan to incorporate small achievable tasks leading to permanent housing with enrollment and/or referrals to community resources.


Minimum Qualifications:

The position requires a Master’s Degree in Social Work with current LCSW licensure, minimum of 2 years of experience with knowledge of adult, child and adolescent development, emotional/behavioral health and mental health, family dynamics, parent-child relationships, diagnostic classifications. In addition, the position requires a reasonable
combination of skills in the following areas: strengths based, solution focused, and family centered practice; experience working with diverse client populations; knowledge of child welfare policies, regulations, safety, permanency, and well-being.


Supervisory Role:

This position does not have supervisory responsibilities.


Principal Responsibilities:

The below enumerated principal responsibilities are inclusive of both program specific
and firm-wide related administration, as applicable.

  1. Conduct initial assessment for newly admitted clients within 72 hours of admission

  2. Manage program record keeping, data collection and evaluation on the effectiveness of Client Care Coordinators services for individuals in shelter.

  3. Ensure that quality services and interventions are being provided and develop a system for monitoring.

  4. Provide on-call crisis intervention support as needed.

  5. Develop community linkages.

  6. Develop and implement onsite support groups for clients.

     7.  Perform other related duties as assigned Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled.