Social Worker (NWD1-570) in The Bronx, NY at Volunteers of America Greater New York

Date Posted: 9/14/2020

Job Snapshot

Job Description

Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey.

VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth. 

VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work. 

Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school.

To ensure the program provides comprehensive and integrated on-site social service that helps residents restore and rebuild their lives while healing from their experience of domestic violence. The Social Worker is responsible that the domestic violence program meets the highest possible standards of health and safety and provides all needed quality services to residents to meet contractual and regulatory requirements. 

Minimum Qualifications:
The position requires a Master’s degree in Social Work with and two years of relevant experience working with individuals or families of domestic violence is required.

Supervisory Role:
This position does not have supervisory responsibilities.

Principal Responsibilities:
The below enumerated principal responsibilities are inclusive of both program specific and firm-wide related administration, as applicable.

1. Provide appropriate case management and therapeutic interventions including family case management, individual domestic violence counseling, group domestic violence counseling, youth support services, housing search assistance and employment preparation.
2. Supervise the client Case Manager Supervisor, Art Therapist and Social Worker.
3. Maintain case records and statistics for program.
4. Create and maintain a wellness and recovery-oriented environment by using person-first language, respectful documentation, person centered planning, and evidence-based practices.
5. Provide clinical supervision to assist staff with integrating trauma informed care and evidence-based practices.
6. Ensure support and education are provided and documented to assist residents in their transition into the community including referrals to appropriate social service agencies when the facility does not provide the needed service.
7. Conduct all screening and intake assessments to determine eligibility to the program.
8. Provide ongoing risk assessments and crisis intervention for victims and their children.
9. Provide clinical oversight, intervention and emergency response to address client critical incidents, including emergency on-call after hour support to the staff and the clients during crisis.
10. Perform other related duties as requested.

Expected Results of Principal Responsibilities:
1. Clients will receive and be offered immediate assistance needed to adjust to program and trauma treatment needs.
2. Assigned staff is properly trained, supervised and performing efficiently.
3. To ensure accurate record keeping of the program.
4. Successful, mindful and respectful Groups will be provided to the population served in a safe environment.
5. Emergency clinical on-call support is provided to the staff and the client  during crisis
6. Clients will receive and be offered all of the necessary support and education to aid in their successful transition to the community
7. Clients are onboarded to VOA facility professionally and into a friendly environment.
8. Clients receive the best clinical care and support. 
9. Safety hazards and emergency situations are handled, safely, promptly and professionally.
10. All other related tasks are completed on time and accurately.

Work Environment:
While performing the duties of the job, the employee will be in an office and residential shelter environment.

Physical Demands:
While performing the duties of the job, the employee is regularly required to have visual acuity, talk and hear while communicating with peers and/or vendors. This position is sedentary and requires sitting for long period of times. The employee must occasionally lift and/or move items up to 20 pounds.

Position Type:
This is a full-time position.

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

Other details

  • Job Family Social Worker
  • Pay Type Salary
  • Job Start Date Friday, August 14, 2020