Social Worker Supervisor/Clinical Coordinator (NWDI-250) in The Bronx, NY at Volunteers of America Greater New York

Date Posted: 9/14/2020

Job Snapshot

Job Description

Volunteers of America-Greater New York (VOA-Greater New York) is the local affiliate of the national organization, Volunteers of America, Inc. and is one of the largest providers of human services in the metropolitan New York area. Founded in New York City in 1896 as a charity staffed by volunteers tending to the city’s poor, today VOA-Greater New York has 1,300 paid staff that provide life-changing, often life-saving services through 80 programs in New York City, Westchester County and Northern New Jersey.

VOA-Greater New York services extend to survivors of domestic violence; individuals and families — including veterans — experiencing, or at risk of homelessness; people living with HIV/ AIDS, behavioral health, and substance use issues; adults with developmental and intellectual disabilities; preschoolers with developmental delays; older adults on limited incomes, many with a history of homelessness; and at-risk youth. 

VOA-Greater New York expands, and introduces new services in response to community needs. As such, it is at the forefront of building affordable, supportive housing for seniors; providing a service-rich continuum of care for formerly homeless veterans; and expanding its services for those recovering from domestic violence. Battle Buddy Bridge®, a peer counseling program for veterans, and the work VOA-Greater New York is doing to raise awareness of the impact of Moral Injury, are examples of the organization’s responsiveness, creativity and life-altering work. 

Many of VOA-Greater New York’s programs are nationally recognized and meet the rigorous standards of accrediting bodies CARF, COA and the NAEYC. Operation Backpack® is the organization’s signature community service campaign that ensures every student who calls a NYC shelter “home” has a new backpack full of supplies in time for the first day of school.

The Clinical Coordinator’s primary role will be assisting clients in a domestic violence shelter environment. The Clinical Coordinator will carry a caseload of high-need shelter clients and will work with them towards addressing related needs. This position will also conduct psychiatric assessments with clients as part of housing application process. Bilingual skills in English/Spanish are preferred. Evening and/or weekend hours may be required. The Clinical Coordinator will supervise the Social Worker, Art Therapist and Client Care Coordinator Supervisor.

Minimum Qualifications:
LMSW required. Minimum of two years of relevant experience, including three years supervisory experience.

Supervisory Role:
This position does have supervisory responsibilities.

Principal Responsibilities:
The below enumerated principal responsibilities are inclusive of both program specific and firm-wide related administration, as applicable.

1. Supervise the Case Manager Supervisor, Art Therapist and Social Worker. Hold monthly supervision meetings with staff supervised.
2. Provide direct services to a small caseload of clients with intense clinical needs.
3. Complete psychiatric assessments for use in housing applications.
4. Maintain case records and statistics for program. Monitor staff performance, including performing case reviews and structured observations.
5. Provide appropriate case management and therapeutic interventions including family case management, individual domestic violence counseling, group domestic violence counseling, youth support services, housing search assistance and employment preparation.
6. Provide clinical oversight, intervention and emergency response to address client critical incidents.
7. Ensure support and education are provided and documented to assist residents in their transition into the community including referrals to appropriate social service agencies when the facility.
8. Provide emergency clinical on-call after hour support to the staff and the clients during crisis.
9. Create and maintain a wellness and recovery-oriented environment by using person-first language, respectful documentation, person centered planning, and evidence-based practices.
10. Perform other related duties as requested.

Expected Results of Principal Responsibilities:
1. Direct staff are effectively supervised.
2. Client’s wellness is increased through empowerment and skill development to maximize recovery.
3. Families are referred to appropriate level of care based on individual needs of the family members.
4. Program and clients are monitored and provided with high quality services to meet their needs.
5. Program operates at the highest standards. Quality services are provided, evidenced based practices and resources are efficiently used and outcome targets, objectives, and goals are met.
6. Proper support and documentation are available for the needs of the clients and program goals. Families are well trained and receive assistance identifying barriers to stability and housing permanency.
7. Safety hazards and emergency situations are handled, safely, promptly and professionally.
8. Program operates under the guidelines of the agency and funder requirements.
9. All other related tasks are completed on time and accurately.

Work Environment:
While performing the duties of the job, the employee will be in an office environment performing administrative work.

Physical Demands:
While performing the duties of the job, the employee is regularly required to have visual acuity, talk and hear while communicating with peers and/or vendors. This position is sedentary and requires sitting for long period of times. The employee must occasionally lift and/or move items up to 20 pounds.

Position Type:
This is a full-time position.

Make a living by making a difference. Apply online today! Volunteers of America is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.

Other details

  • Job Family Social Worker
  • Pay Type Salary
  • Job Start Date Friday, August 14, 2020